Frequently Asked Questions about Linkin Park' Tour Early Access

  • Q: When will the ticket pre-sale begin?
    A: The pre-sale for the Brixton show will begin on Tuesday, 30th May at 1PM local venue time for LPU members and at 4PM local venue time for customers that pre-ordered One More Light via LinkinPark.com - Please click here to review tour dates and links to the ticketing outlets.
  • Q: When will the ticket pre-sale end?
    A: The ticket pre-sale end time will vary with each tour date. The Brixton show pre-sale will end at 08:59AM local venue time on Friday, June 2nd.
  • Q: When will the general ticket on sale begin?
    A: The Brixton show general ticket on sale will begin on Friday, June 2nd at 9AM local venue time.
  • Q: How many tickets are we able to purchase per order during the early access?
    A: All shows have a ticket limit of 4 per code.
  • Q: What does "Local Time" mean?
    A: For example, if we say “The early on sale starts at 10AM Local Time," this means that the on sale will begin at the represented time in the local time zone where the venue is located.
  • Q: Am I guaranteed a ticket if I pre-order the album?
    A: Tickets are not guaranteed with your album pre-order. We are just providing early access to the on sale, which will be made available on a first come, first serve basis. Pre-sale codes and additional instructions will be sent to qualifying customers via email who pre-ordered One More Light directly from LinkinPark.com –
  • Q: I am a Linkin Park Underground (LPU) member, when do I get access to tickets?
    A: The Brixton show pre-sale will begin on Tuesday, May, 30th at 1PM local venue time for LPU members. If you purchased a pre-order that included One More Light + LPU, you must first redeem your membership to unlock pre-sale access. LPU membership redemption details can be found here. Up to date LPU Pre-Sale info can be found here.
  • Q: How do I redeem my Linkin Park Underground (LPU) membership?
    A: If you purchased a pre-order that included One More Light + LPU , you must first redeem your membership to unlock pre-sale access. LPU membership redemption details can be found here.
  • Q: I Pre-ordered a bundle that includes One More Light + LPU, what ticket access do I get?
    A: If you purchased a pre-order that included One More Light + LPU, you must first redeem your LPU membership to unlock pre-sale access. LPU membership redemption details can be found here. Once you redeem your LPU membership you will have access to the LPU Pre-Sale. Up to date LPU Pre-Sale info can be found here. In addition, as a pre-order customer you will receive an email with details so you may participate in the One More Light Pre-Order ticket pre-sale as well.
  • Q: Why didn’t I receive my pre-sale code?
    A: : Pre-sale codes were sent to qualifying customers by email. If you did not receive your code please first check your SPAM/Bulk Mail filter to see if the email was redirected there. If you still cannot find it, please visit http://onemorelight.linkinpark.com/earlyaccesscsform/ to fill out a request for us to resend it out to you.
  • Q: How do I qualify for a Pre-Sale code?
    A: In order to qualify you need to pre-order One More Light directly from LinkinPark.com or be a Linkin Park Underground (LPU) member. If you purchased a pre-order that included One More Light + LPU, you must first redeem your membership to unlock pre-sale access. LPU membership redemption details can be found here . If you are a UK fan, early access to tickets is no purchase necessary. Click here for more details.
  • Q: I pre-ordered One More Light from another store; do I qualify for the early access to tickets?
    A: Only customers who pre-ordered the album directly from LinkinPark.com qualify for an early access code. You may pre-order the album now here .
  • Q: If I placed more than one pre-order, will I get additional codes?
    A: You will receive one code per order.